Frequently asked questions (FAQ)
Q: What is the purchase process like?
- Customer registers an account to receive a free two-week trial
- Customer watches the Labii demo video to evaluate the product
- Customers can contact Labii sales for additional information/questions
- Customer and Labii negociate the pricing and teams
- Customer to review the sales contract and subscripe to Labii services.
Q: Do you provide discount for startups?
Labii offers one-year free usage (value of $9,600) and one-year free support (value of $600) to self-funded or bootstrapped startups. Learn more about the pricing at https://www.labii.com/pricing/
Q: How much storage space do I have?
For the Professional and Enterprise plans, you will get first 100G free.
For the PPU plan, you will need to pay $10/month for every 100G.
Q: What is the file size limit in uploading?
The largest object that can be uploaded in a single PUT is 5 gigabytes.
Q: Which types of files do Labii support?
Labii does not have any limitation on what type of files you can upload. You can upload whatever types of files you have. Check here
to learn about list of files that can be previewed.
Q: Where does the data stored?
- Shared data center
- Dedicated data center
Q: Can I install to my own computer/cloud?
Yes. Please reach out to Labii sales team at email@example.com
for the pricing.
Q: How secury is your platform?
Data security is our top priority. Labii follows a strict, transparent policy to ensure the safety and security of your valuable data. Learn more details at https://www.labii.com/security/
Q: What compliant do you follow?
Good Laboratory Practice (GLP) and FDA 21 CFR Part 11