The Service is owned and operated by Labii Inc. a software company that develops and distributes Electronic Lab Notebook (ELN) and Laboratory Information Management System (LIMS) ("Service").
GDPR Lawful Bases for Processing Personal Data of Data Subjects
- In order to perform pursuant to one or more legal agreements (contracts) with you,
- With your consent, and
- Pursuant to a Legitimate Interest, in which Labii considers the purpose it has for processing your Personal Data, whether the Processing is necessary for that Purpose, and whether your own personal interests as a Data Subject outweigh Labii’s purpose in processing your Personal Data.
Gathering of Personally-Identifying Information
Certain visitors to Labii's website choose to interact with Labii in ways that require Labii to gather personally-identifying information. The amount and type of information we collect depends on the nature of the interaction. For instance, we require visitors who sign up for an account at Labii.com to provide an email address. You are required to provide additional information when you engage in transactions with Labii, including personal and financial information required to process those transactions. In each case, Labii collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Labii. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
We may collect statistics about the behavior of visitors to our website. Though we may display this information publicly or provide it to others, Labii does not disclose personally-identifying information other than as described below.
How do we use your information?
When you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features, we use information that we collect about you or that you provide to us, including any personal information in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
Protection of Certain Personally-Identifying Information
Labii discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Labii's behalf or to provide services available at Labii's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Labii's websites, you consent to the transfer of such information to them. Labii will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Labii discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Labii believes in good faith that disclosure is reasonably necessary to protect the property or rights of Labii, third parties or the public at large. If you are a registered user of the Labii website and have supplied your email address, Labii may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Labii and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Labii takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We do not share, sell, trade, or otherwise transfer to third-parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website. In future however, users may find advertising or other content on our Service that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
GDPR Process for Exercising Data Subject’s Rights in Personal Data
For those users of our Services from within the European Union and for which GDPR applies, we have created the following mechanisms and practices to provide you with the following control over your personal information that comprises GDPR Personal Data:
What are your rights?
By law, if any of your personal information/Personal Data provided to Labii is subject to GDPR in the European Union, you have a number of rights when it comes to your personal information/Personal Data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
IMPORTANT: When you contact Labii to exercise your rights described below, it is very important for security verification and other purposes that you use any email address that you know is associated with the personal information/Personal Data about which you are contacting Labii
1. The right to object to processing
You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
2. The right to be informed
3. The right of access
This is so you are aware and can check that we are using your information in accordance with GDPR or any other applicable data protection laws.
4. The right to rectification
You are entitled to have your information corrected if it is inaccurate or incomplete.
5. The right to erasure
This is also known as "the right to be forgotten" and, in simple terms, enables you to request the deletion or removal of your personal information/Personal Data where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
(NOTE: Consistent with GDPR, Labii may retain a trivial amount of information to keep a record of its compliance with your request.)
6. The right to restrict processing
You have rights to "block" or suppress further use of your personal information/Personal Data that Labii processes. When processing is restricted, we can still store your personal information/Personal Data, but may not use it further. We keep lists of people who have asked for further use of their information to be "blocked" to make sure the restriction is respected in future.
For clarity, if you do make these requests, it does not mean that anything we have done with your personal information/Personal Data with your consent up to that point is unlawful.
7. The right to data portability
You have rights to obtain and reuse your personal information/Personal Data for your own purposes across different services. For example, if you decide to switch to a new provider of services like the Services from Labii that you subscribed to, this enables you to move, copy, or transfer your personal information/Personal Data easily between our IT systems and theirs safely and securely, without affecting its usability.
(NOTE: Labii will retain and continue to process your personal information/Personal Data unless you also request to be forgotten or request restricted or blocked processing.)
8. The right to lodge a complaint
You have the right to lodge a complaint about the way we handle or process your personal information/Personal Data with your national data protection regulator. However, we hope you will contact us first so can try to address your complaint directly.
9. The right to withdraw consent
If you have given your consent to anything we do with your personal information/Personal Data, you have the right to withdraw your consent at any time. This includes your right to withdraw consent to us using your personal information/Personal Data for marketing purposes.
Labii’s Retention of Personal Data Under GDPR and Other Applicable Laws
We only retain your personal information/Personal Data for as long as is necessary for us to use your information as described above or to comply with our legal obligations and legitimate interests. Please be advised that this means that we may retain some of your personal information/Personal Data after you cease to use our Services. For instance, we may retain your data as necessary to meet our legal obligations, such as for tax and accounting purposes.
When determining the relevant period in which we retain or establish/revise periods for retaining personal information/Personal Data, we will take the following factors into account:
- Our contractual obligations and rights in relation to the information involved;
- Legal obligation(s) under applicable law to retain data for a certain period of time or with respect to pending or anticipated legal actions;
- Our legitimate interest where we weigh your interest in controlling your Personal Data and against our lawful purpose in processing your Personal Data;
- Statutes of limitations under applicable law(s);
- If you have made a request to have your information deleted; and
- Guidelines issued by relevant data protection authorities.
Otherwise, pursuant to GDPR, we will securely erase your personal information/Personal Data once there is no lawful basis or legal obligation to store or process it.
Your Rights Under California Privacy Statutes
California Civil Code Section § 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@Labii.com.
If Labii, or substantially all of its assets, were acquired, or in the unlikely event that Labii goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Labii may continue to use your personal information as set forth in this policy.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In accordance with GDPR Article 27, we are working on appointing a company as our official EU Representative.
Last Edited on 25th November, 2018